Of course! When you place an order above €149, we will ship your package for free! For orders under this amount you pay €4.95 shipping costs in the Netherlands and €5.95 to Belgium.

When placing your order and in your order confirmation you will see the expected delivery time - this depends on the type of item and the shipping method. Once your order has been shipped, you will receive a confirmation with a Track & Trace code, with which you can track the shipment.

No problem, we will solve it for you! You will automatically receive a shipping confirmation as soon as we have completed your order. Your order will be picked up by PostNL within 24 hours. They will let you know as soon as possible via track & trace when your package will be delivered. We will process orders placed during the weekend as quickly as possible on the next working day.

Don't worry! You will automatically receive a shipping confirmation as soon as we have completed your order. This will be within 24 hours of ordering. PostNL will let you know as soon as possible via track & trace when your package will be delivered. We will process orders placed during the weekend as quickly as possible on the next working day.

We are sorry to hear that you want to change/cancel an order, but of course you can subsequently decide to cancel the purchase. Unfortunately, we can no longer change/cancel the order once payment has been completed. Of course, the order can be returned. Please note that this must be done within 14 days.

It may happen that after placing an order you discover that you have forgotten an item. Unfortunately, once payment has been completed, no more items can be added to the order. A new order will have to be placed.

How annoying that the order is not complete! We would like to be informed as soon as possible of what is missing from your order. You can reach our customer service by telephone (+31851054125) or e-mail (customerservice@lechickidswear.com) from Monday to Friday between 9:00 AM and 5:00 PM.

If you ordered the wrong size or color, you can exchange the item. Return the item by following the returns steps. Indicate that you want to exchange the item and for which size/color. We will ensure that you receive the correct size for free.

We understand that it is extremely difficult to select a size. To help you get started, we have added a size chart to each product so that you can more easily estimate which clothing size is best for you to choose. The size charts all have measuring instructions so that you can easily calculate your size. You can also always ask our customer service for advice.

Still unsure about a size? We completely understand. We recommend that you order 1 size. Is it not the right size? We will then take care of the entire return process and send you the correct size for free . Great, right!?

All orders are delivered in a bag made from recycled material and feature a Le Chic Kidswear sticker. The bag can be reused to return your order.

You can pay us in the following ways:

- iDEAL credit card

- PayPal

- Google pay

- Applepay

- Bancontact

There are no additional costs associated with a payment.

The payment details you provide to us are fully protected. Which means that all personal data you entrust to us is encrypted. Others cannot view or retrieve your personal data. You can be sure that a website is secured by the lock icon.

Paying afterwards is certainly possible with Klarna

Place the unwashed/unworn clothing in the original packaging with attached tag back in the shipping bag and package the items properly. Go to returns via the webshop or scan the QR code that was included and follow the explanation.

Always add the packing slip - Seal the bag and stick the return label on it or have the barcode scanned at the delivery point.

Return costs are at your own expense. When the entire order is returned, the shipping costs will be refunded.

Very annoying to hear that the packing slip/return form is missing from your order. If you want to return an item and the packing slip is missing, you can print the order confirmation or invoice and add it to the return package. A handwritten note with the order number and your name/address details is also sufficient. The most important thing is that we can see who the return package came from. If we do not know who the return package comes from, we unfortunately cannot process the return.

You can use your track & trace code to see when we have received your return. After we have received your return, we will work to process your return as quickly and carefully as possible.

If the track and trace indicates that the package has been received at Jolo Fashion/Le Chic, you can assume this.

After receiving your return, we will refund the money within 14 days of registering the return via the same payment method you used.

• Returns without a packing slip will not be processed. - The items must be in the original packaging.
• The items must have an attached price tag. - The items must be unworn/unused/unwashed. - In the event of a defect/incorrect item, please contact us in advance. - Returns are always at your own risk.
• If a return does not meet the conditions, we can refuse your return or partially refund it. We will then contact you.

• The return period is 14 calendar days after receipt of the order.
• As a consumer, you have the right to return internet purchases without giving a reason within a period of 14 calendar days after receiving the item (Distance Selling Act).
• For returns, the amount will be refunded to your account within 14 days after receipt of the package.

Unfortunately it is not possible to issue a return. Your return package can be sent back to:

Jolo Fashion/Le Chic Kidswear
Watertorenstraat 4
4921 XG Made

Of course! If you have ordered the wrong size or simply prefer to receive a size larger/smaller, please contact our customer service. You may return the incorrect item at your own expense and you will receive a code for free shipping on the new order. Please contact: customerservice@lechickidswear.com

A deviation in the return amount may be because not all returned items have been processed. If an item has not been processed, please report this by email or telephone as soon as possible after shipment/receipt of your order.

You can contact us in the following ways:

Send an email to customerservice@lechickidswear.com

Call our customer service: +3185 10 53 549 We are available from Monday to Friday from 9:00 AM to 5:00 PM.

+3185 10 53 549

customerservice@lechickidswear.com